FW: Sampo S2 Schedule Restart Daily

 

 

From: Nordic ID Support <support@nordicid.com>
Sent: Thursday, September 6, 2018 7:26 PM
To: Jin Chua <jin@intensecomp.com>
Subject: RE: Sampo S2 Schedule Restart Daily

 

Hi Jin,

 

Ask the customer to set new reboot time and then click debug -button and email generated a download.zip file to you. Send whole zip file to me when you get it.

 

Best Regards,
Turo Rantanen

 

 

 

From: Jin Chua <jin@intensecomp.com>
Sent: torstai 6. syyskuuta 2018 14.01
To: Nordic ID Support <support@nordicid.com>
Subject: Fwd: Sampo S2 Schedule Restart Daily

 

Hi Support,

How to check the log file if the cronjob firing? My customer complaint it not firing. I want to proof it's not the OS issue.

Regards,

Jin


From: Jin <jin@intensecomp.com>
Sent: Thursday, September 6, 2018 6:08:46 PM
To: suriya@gurusoft.com.sg
Subject: RE: Sampo S2 Schedule Restart Daily

 

Hi Suriya,

 

Can you screenshot the scheduling page for me to check?

 

Regards,

Jin

 

From: suriya@gurusoft.com.sg <suriya@gurusoft.com.sg>
Sent: Thursday, September 6, 2018 5:58 PM
To: 'Jin' <jin@intensecomp.com>
Subject: RE: Sampo S2 Schedule Restart Daily

 

Yes, not working.

 

If I may be of any further assistance, please do not hesitate to contact me.

Many Thanks.

Best Regards

 

SuriyaKumar P

 

Gurusoft Pte Ltd

203 Henderson Road, #11-03 Henderson Industrial Park, Singapore 159546 

Tel: (+65) 6274 4171 | Fax: (+65) 6270 8063 | Mobile: (+65) 8263 8617 | Email: suriya@gurusoft.com.sg

Web: www.gurusofttech.com


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From: Jin <jin@intensecomp.com>
Sent: Thursday, 6 September 2018 6:03 PM
To: suriya@gurusoft.com.sg
Subject: FW: Sampo S2 Schedule Restart Daily

 

Fyi

 

From: Nordic ID Support <support@nordicid.com>
Sent: Tuesday, June 19, 2018 2:32 PM
To: Jin Chua <jin@intensecomp.com>
Subject: RE: Sampo S2 Schedule Restart Daily

 

Hi Jin,

 

Yes, you can create your own custom tasks to the platform which would be executed daily/weekly/monthly/hourly etc. You can find this feature under "Services->Task scheduling". In the first section in this view you can create custom tasks, the second section allows you to create simply just scheduled reboot.  Note that your device should atleast 1.2.8 OS version running on it.

 

 

So if you wish to reboot the device every night at 03:00, just place 0 3 * * * as the parameters.

 

 

Best Regards,
Turo Rantanen  |  Technical Support Engineer

Nordic ID | Salo IoT- Campus | Joensuunkatu 7 | FI-24100 Salo | Finland
Skype turo.rantanen  |  Skype for Business turo.rantanen@nordicid.com
Support +358 2 727 7790  |  Service +358 2 727 7791  |  Direct +358 40 838 0284
www.nordicid.com| RFID Arena | Facebook | Twitter | YouTube

 

From: Jin Chua <jin@intensecomp.com>
Sent: maanantai 18. kesäkuuta 2018 16.14
To: Nordic ID Support <support@nordicid.com>
Subject: Sampo S2 Schedule Restart Daily

 

Hi Support,

It's possible to restart the Nordic ID Sampo S2 similar to cronjob/task scheduler? We wrote an application running inside the Sampo S2.

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